RETURNS & EXCHANGES

Find all the information you need about returns and exchanges below.

Returns & Exchanges Policy

At AllSetWardrobe, we want you to be fully satisfied with your purchase.
If something isn’t right, we’re here to help.

Return Conditions

You may request a return or exchange within 14 days of receiving your order.

Items must be:

  • Unworn

  • Unwashed

  • In their original condition

Any item that does not meet these conditions will not be accepted.

How to Request a Return or Exchange

Before sending any item back, please contact us through the Contact page with:

  • Your order number

  • The item(s) you wish to return or exchange

  • The reason for the return or exchange

Our team will guide you through the next steps.

Exchanges

Exchanges are subject to product availability.
If the requested item is unavailable, a refund will be issued instead.

Refunds

Once we receive and inspect the returned item(s), your refund will be processed within 14 days.

Refunds are issued using the original payment method.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (wrong item or defective product).

Non-Returnable Items

The following items cannot be returned:

  • Worn or washed items

  • Items returned without prior approval

  • Items not in original condition

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
We will resolve the issue as quickly as possible.

Contact

For any questions regarding returns or exchanges, please contact us via the Contact page.